Heineken: AWOL hour

Summary

Skills Applied

User Research, Strategy,  UX UI Design, Prototyping, Branding, 3D design, Motion

Duration

6 Weeks

Problem

Many Gen-Z and Millennial activists are feeling burnt out by traditional activism efforts – they’re called the “Exhausted Majority.” Anxiety, cynicism, and doubt surrounding the efficiency of their work has left them discouraged.

Opportunity 1

Leverage Heineken's position to foster an opportunity that not only relieves burnout for the Exhausted Majority through forging new connections, but also empowers them to become activists and effect real change with minimal exertion.

Opportunity 2

Bars generate significant quantities of beer waste and food waste, which can be repurposed to generate energy via a Biogas System. This approach enables them to reduce expenses on utilities and waste management, and potentially achieve self-sufficiency.

Solution

Heineken AWOL hour powered by Heinekenergy.

An hour of cheap beer for user’s that pledge to not use their phones during the duration of the AWOL Hour to reduce energy consumption and increase in-person connections.

Key Insights & Project Background

  • Heineken has taken major initiatives on the manufacturing end to make it a clean and environment friendly process, and have also experimented with consumer-end pro-environment initiatives. 
  • A bar can generate upwards of 100 lbs of food and drink waste on a daily basis and this waste can be used to produce clean energy through a Biogas system.
  • 82% of adults say that use of cellphones during social gatherings hurts the atmosphere and hinders conversation.
  • 89% of cell phone owners used their phones during their most recent social interaction.
  • 9 out of 10 phone users report experiencing “low battery anxiety” while in public.

How does it work?

What is it

AWOL Hour is hour of discounted Heineken for people who chose to sacrifice an hour of screen time and save energy.

How to access it

Option 1: The AWOL Hour phone locker

1) Find an AWOL hour phone locker to dock your phone and charge it.

Option 2: The AWOL Hour app

1) Once at the bar, open AWOL hour app.
2) Receive a Connection coaster once you dock your phone. This will be an NFC enabled device so users can bring it back to the locker to retrieve their phones.
2) Flip the switch to go into AWOL mode. This will lock your phone and only allow you to make a call or text while you have AWOL mode on.
3) Tap connection coaster or Scan barcode on app at the point of payment to receive your AWOL hour discount.
User can turn off AWOL mode or un-dock their phones  to resume normal functions, in-return they will have forfeit the rest of their AWOL hour discount.

The AWOL hour phone dock powered by HEINEKENRGY

Heineken would like to facilitate low power consumption through AWOL hour by getting users to put their phone away but this idle time also gives Heineken the opportunity to help users alleviate their low battery anxiety.

Introducing a phone locker that doubles up as a charger and runs on clean, green energy. This innovative solution enables users to charge their phones without consuming excessive energy and helps reduce their carbon footprint.

The AWOL Hour app

The AWOL hour app will consist of 3 main functions:

  • Access the AWOL Hour Locker to start a charge
  • The switch to start AWOL Mode to dumb down your smartphone and get discounted beer if you don’t need to charge
  • LocateAWOL hour bars and Heinekenergy powered bars

Heinekenergy and Activism through AWOL hour

The energy will be produced with old beer and food waste via a biogas system that Bars and restaurants will be able to implement in their vicinity through Heineken’s assistance.

Heinekergy Bars will be collecting their stale beer and organic waste in an anaerobic digester along with waste from other local bars that are participating in AWOL hour but aren't Heinekenrgy bars and produce energy through it.

Heinekenergy is optional as it will require physical modifications to the bar; however, bars can participate in AWOL hour as long as they agree to provide their waste to location with the Heinekerygy system in order to create a system of recycling and clean energy production in small communities.

This system will make activism extremely simple for the exhausted majority, all they will have to do is go support their local Heinekenergy or AWOL Hour bar.

Other work

Out of homes

Koozie

The special AWOL hour koozie for the patrons using the the AWOL hour phone locker, to help them spot fellow activists.

The Process

I was involved in the entire process of this project, starting from the discovery phase. Due to time and budget constraints, we mainly conducted secondary research during this phase.

We then moved on to problem framing and strategy formation, which led us to the concepting and ideation phase. Here, I had to come up with a solution that made the most of the two different opportunities we had discovered through our research.

After arriving at our solution, we proceeded to the design phase. During this stage, I created 3D models and prototypes for our AWOL hour locker and app, and collaborated on other graphics and animations for our D&AD entry.

Artifacts

Calendly
LinkedIn
Email
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